Permanent Position
CBD
Posted 1 year ago

Our client in Cape Town requires Spanish-speaking consultants.

Your Role:

  • Work for a prestigious airline brand
  • Above market-related Basic Salary
  • Inbound calls/emails and social media responses
  • Assisting passengers/travel agents with flight bookings and queries relating to their travel in Spanish &

English

  • Work on renowned airline reservations systems
  • Full product and systems training provided
  • Daily interaction with international passengers
  • Experience our multicultural work environment with colleagues from all over the world.

Working hours:

  1. Full-time contract (40 Hours per week)
  • Flexible rotational shifts including weekends with 2 rest days per week
  • Earliest shift start: 07h00; latest shift end: 19h00 (Mon-Fri), Weekends 8h00-17h30 (rotational)

Salary details:

  1. Basic Salary : R190 000,00 Per annum / R15 833,33 per month
  2. Performance bonus: R 20 000,00 per annum (become eligible to earn R 10 000,00 every 6 monthly
  3. Variable earnings:

o Late Shift allowance (10 p/hr)

o Night Shift allowance (R30 p/hr)

o OT (1.5 x normal rate)

o Sunday Pay (1.5 x normal rate)

o Public Holidays (2 x normal rate)

  1. Medical Aid – Voluntary basis with Discovery Health
  2. Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days
  3. Health Insurance – unlimited GP visits, dentistry, optometry, medications, etc.
  4. Employee Assistance Programs
  5. Provident Fund (South African Citizens only)
  6. Flight & accommodation assistance in case of relocation

Future Opportunities:

  • Promotion and Career Advancement – 95% of all Team Leads, Quality Analysts, and Managers were

promoted internally and started as agents!

  • Numerous opportunities to visit their international clients and/or one of their global locations for top

performers.

  • Rewards & Recognition – Performance Bonus, Team Incentive Budget, Annual Excellence Awards

• Training – Leadership Development; Various skills training courses offered

Email: cv@macplacements.co.za

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