Fixed Term Contract
Posted 1 year ago

R240 000.00 CTC per annum

Job description
• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post-flight-departure travel-related queries in customer relations
department in Greek & English languages
• Work on airline reservations systems & handle outbound voice calls, written correspondence & other
multimedia channels daily.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call center environment.


Requirements
• Native level fluency in the Greek language: Verbal & Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred.
• VISA candidates will be considered foreigners residing in South Africa.
• Excellent Computer literacy & technical skills
• No criminal record.


Employment terms and conditions

  1. Salary: R240 000 CTC per annum / R20 000 CTC per month
  2. Work from Home.
    • Company will provide a laptop.
    • Candidate must have fiber / stable ADSL internet connectivity and cover internet costs.
  3. Full-time, Permanent contract: 40 hours per week; 8 hours per day (Part-time employment may be
    considered – minimum of 20 hours per week).
  4. Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00).

Email: cv@macplacements.co.za

Job Features

Job CategoryAdmin, Call Centre

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