Job description
• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post-flight-departure travel-related queries in customer relations
department in Greek & English languages
• Work on airline reservations systems & handle outbound voice calls, written correspondence & other
multimedia channels daily.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call center environment.
Requirements
• Native level fluency in the Greek language: Verbal & Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred.
• VISA candidates will be considered foreigners residing in South Africa.
• Excellent Computer literacy & technical skills
• No criminal record.
Employment terms and conditions
- Salary: R240 000 CTC per annum / R20 000 CTC per month
- Work from Home.
• Company will provide a laptop.
• Candidate must have fiber / stable ADSL internet connectivity and cover internet costs. - Full-time, Permanent contract: 40 hours per week; 8 hours per day (Part-time employment may be
considered – minimum of 20 hours per week). - Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00).
Email: cv@macplacements.co.za
Job Features
Job Category | Admin, Call Centre |