Fixed Term Contract
Fiji, International
Posted 1 year ago

FJD1150 per month

Your Role as Customer Service Sales Representative Fiji:

  • Work for a prestigious airline brand.
  • Above Fiji Market- Basic Salary.
  • Inbound calls/emails and social media responses.
  • Assisting passengers/travel agents with flight bookings and queries relating to their travel in German & English.
  • Work on renowned airline reservation systems.
  • Full product and systems training provided.
  •  Daily interaction with international passengers.
  • Experience our multicultural work environment with colleagues from all over the world.

Working hours:

  • Full-time contract which is a minimum of 42.5 hours a week to a maximum of 48 hours per week.
  • Rotational Shifts (Day Shifts, night shifts, weekends, and public holidays)

Salary details:

  1. Basic Salary: FJD15,000 Per annum / FJD1150 per month.
  2. Transport to/from work at specific pick/drop-off points.
  3. Accommodation in the Employer staff apartments.
  4. Subsidized meals at a choice of 2 canteens at work.
  5. Variable earnings:

Ø OT (1.5 x normal rate for the first 3 hours and double time for hours worked after)

Ø Public Holidays (2 x normal rate)

  • Other Incentives offered:

Ø Perfect Attendance Bonus per month depending on attendance.

  • Ø Perfect Quality Bonus per month depending on call quality
  • Health Insurance – Premium Plus 75 packages offering hospitalization, benefits for daycare, hospitalization, and surgery at an approved private medical facility or local public hospital. Note this cover does not apply to any existing medical conditions. Dental and Optical are arranged at the employee’s own personal cost.
  • Visa assistance and costs covered for Work permit fees.
  • Non – return economy class Air Ticket to Fiji prior to the commencement of Fixed term contract.
  • Visa assistance and costs covered for Work permit fees.
  • Expatriate Allowance – subject to successful completion of the term of the contract and upon Employer discussion with the employee regarding renewal of contract, you choose whether you would like to opt for Return travel (Home Leave) or a payout of your expatriate allowance. The allowance is FJD4k in lieu of completion of the fixed term.
  • 5 Travel days – a one-off benefit of 5 travel days for long-haul travel for contract renewals.
  • Economy Air Ticket – upon completion of the term of the contract should either party not wish to renew the contract the employee will be provided with a non–return economy class ticket.

Future Opportunities:

  • Promotion and Career Advancement – 100% of all Team Leads, Quality Analysts, and Managers were promoted internally and started as agents!
  • Potential Opportunities to visit our international clients/and or one of our global locations for top performance. This is based on the different agreements we have with our business clients.
  • Various Training, Refreshers, and Upskilling are offered.
  • Rewards & Recognition – Performance Bonus, Team Incentive Budget

Email: cv@macplacements.co.za

Job Features

Job CategoryAdmin, Call Centre

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